The information we collect from you enables us to fulfill your requests for our Products (such as bedding that you order and receive through your one-time purchase); send you information or content we believe may be of interest to you; and keep you abreast of any updates related to our Site and your ordered Products. We also use this information to personalize and continually improve our Site, your experience, and ultimately serve you better. Information Collected Upon Registration: You may browse our Site without registering. However, if you would like to place an order and/or request information from us, then you must complete an order with us. Whenever you place an order on www.reptileprime.com, you must provide some basic personal information, such as your name, email address, and also provide us with your credit card, debit card, or other type of acceptable payment information along with your billing and shipping address information. While you are free to choose not to provide this information, without it, we cannot provide you with any of our products and Services, or complete your order. Please safeguard all your personal information to avoid the risk of your private information being used by others without your consent, and any potential liability for the unauthorized use of our Sites or your account. Information We Collect Automatically: When you visit the Sites and/or place an order, we may also collect certain additional information by automated means, such as cookies, web beacons, and other automated devices. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” (also known as an Internet tag, pixel tag or clear GIF) is used to transmit information back to a web server.We and/or our third party service partners may employ automated Canvas fingerprinting and other browser-fingerprinting techniques that extract and analyze information about your browser, operating system, and installed graphics hardware in conjunction with other user information (e.g. time-zone, language preference, etc.) to help verify your unique identity for fraud prevention purposes and to improve our Site and Services. By using our Site and Services, you consent to the use of these browser-fingerprinting technologies. See below for more information on Canvas fingerprinting and ways to detect or block it. We may also use third-party website analytics tools (such as Omniture, Google Analytics, and Facebook Insights) that collect information about visitor traffic on the Sites that help us continue to improve the Site, performance and user experiences.The information we may collect by such automated means includes:
We are committed to protecting the information we receive from you. We employ reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved. We have implemented commercially reasonable precautions, including, where appropriate, password protection, encryption, SSL, firewalls, and internal restrictions on who may access data to protect our Site and the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. The Sites encrypt your credit card number, debit card number, or other payment and personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your personal computer to our servers. In addition, only those employees and third parties who absolutely need access to your information in order to perform their duties are allowed such access. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a password that nobody else knows or can easily guess, and keeping your password private. Also, you should never share your login information with others. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
You may modify any personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time. You may also cancel your Reptile Prime account at any time. Just login to your account and select “Cancel my Subscription.” We will try to cancel your account as soon as possible, but it may take up to fourteen (14) business days for our systems to completely implement the cancellation so that you may continue to receive some correspondence from us during that time.
California Civil Code Section 1798.83 permits California residents to request from companies conducting business in California a list of third parties to which the company has disclosed personally identifiable information during the preceding year for direct marketing purposes. Consistent with that section, California residents may request a list of third parties to which we have disclosed personally identifiable information about you for direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at: www.reptileprime.com. Please allow up to thirty (30) days for a response.
Our Services are not directed to persons under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at www.reptileprime.com. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child's account. You can find additional resources for parents and teens at www.connectsafely.org.